Privacy Policy unang88

1. Introduction

This Privacy Policy is an official document that sets out unang88's responsibilities regarding the personal information entrusted to us by users. It applies to all individuals who access, register for or use the unang88 platform, including the website, mobile applications and any related services we provide.

By registering an account or continuing to use unang88's services, you acknowledge that you have read, understood and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this document, please stop using our platform and contact customer service for further guidance.

unang88 operates as an online casino and sports betting platform under international licensing. We are committed to conducting our business transparently, responsibly and in accordance with recognised data protection standards.

2. Information Collected

unang88 collects various categories of information from users to ensure that the services we provide are secure, legitimate and suited to your needs. The main categories are as follows:

Personal Identity Information

• Full name as shown on your identity card or MyKad
• Identity card number (MyKad) or passport number
• Date of birth for age verification (21+)
• Gender and nationality
• Current residential address

Contact Information

• Active email address for account communications
• Mobile phone number for two-factor authentication

Financial Information

• E-wallet account number (Touch 'n Go eWallet) for deposits and withdrawals
• DuitNow details or bank account number for FPX transfers
• Crypto wallet address (for USDT, BTC or ETH deposits and withdrawals)
• Transaction records including deposits, withdrawals and bets

Technical Information

• IP address of your device when logging in or accessing the platform
• Web browser type and operating system
• Session log data including access times and session duration
• Cookie data and similar tracking technologies

3. How We Use Your Data

The personal information we collect is used solely for legitimate purposes that are necessary for operating the unang88 platform and for compliance with legal and regulatory requirements. These purposes include:

• Identity and age verification when registering a new account (21+ requirement)
• Processing deposits, withdrawals and all financial transactions in your account
• Prevention of fraud, money laundering and other unlawful activities
• Compliance with KYC (Know Your Customer) requirements under our international licensing framework
• Sending account-related notifications such as deposit confirmations, withdrawal approvals and security updates
• Awarding bonuses and promotions such as the 100% first deposit welcome bonus up to RM500
• Customer support via live chat and email in Malay and English
• Ongoing improvements to user experience based on usage patterns analysed in aggregate and anonymised form
• Fulfilling reporting requirements to licensing bodies and relevant authorities

4. Sharing Information with Third Parties

unang88 respects the confidentiality of your personal information. We do not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are certain situations where sharing information is necessary and lawful:

Technology Service Providers

We work with selected technology service providers that assist in platform operations, including payment processing, cloud computing services and infrastructure maintenance. All such providers are bound by strict confidentiality agreements and are only permitted to process your data on our instructions.

Legal Requirements

unang88 may be required to disclose your personal information when compelled to do so by law, court order or direction from a competent authority. This includes investigations related to fraud, money laundering or serious breaches of the terms of service.

Licensing and Regulatory Bodies

As a platform operating under international licensing, we may be required to submit certain information to regulatory bodies for audit, compliance and mandatory reporting purposes.

5. Data Security

The security of your data is a responsibility we take seriously. unang88 implements various technical and administrative measures to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure:

• End-to-end encryption using SSL/TLS protocols for all data transmission between your device and our servers
• Account passwords are stored in hashed form using industry-recognised cryptographic algorithms
• Two-factor authentication (2FA) is available and strongly encouraged for all accounts
• Continuous system monitoring to detect suspicious activity and intrusion attempts
• Regular security reviews by our information security team
• Internal access to user data is restricted based on the principle of least privilege

6. Cookies and Tracking Technologies

unang88 uses cookies and similar tracking technologies to improve website functionality, analyse usage patterns and deliver a better experience to users. Cookies are small text files stored on your device when you visit our site.

Types of Cookies Used

• Session Cookies — required to maintain your logged-in state during an active session and will be deleted when you close your browser
• Functional Cookies — store your preferences such as language and display settings for your convenience
• Analytics Cookies — help us understand how users interact with the platform for improvement purposes; this data is collected in aggregate and anonymised form
• Security Cookies — used to detect and prevent fraudulent activity and to protect your account

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

7. Your Rights Regarding Personal Data

As a unang88 user, you have several rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights:

• The right to access a copy of the personal information we hold about you
• The right to request correction of information that is inaccurate or out of date
• The right to request deletion of your data in certain circumstances, subject to legal and regulatory retention requirements
• The right to object to the processing of your data for direct marketing purposes
• The right to withdraw your consent at any time, although this does not affect the lawfulness of processing carried out before the withdrawal
• The right to transfer your data in a machine-readable format to another service provider

To exercise any of the above rights, please contact our customer service via live chat available 24/7 or by email at [email protected]. We will process your request within a reasonable time.

8. Data Retention

unang88 keeps your personal information for as long as your account is active or as long as it is needed to provide services to you. After an account is closed, we may still need to retain certain records to meet our legal, regulatory and licensing requirements, including:

• Financial transaction records required for audit and anti-money laundering compliance purposes
• Communication records related to unresolved complaints, disputes or investigations
• Information required to comply with court orders or directions from authorities

Once retention requirements have been met, your data will be securely deleted or anonymised in accordance with established procedures.

9. Changes to This Privacy Policy

unang88 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any material changes will be communicated to you via:

• An in-platform notification when you next log in to your account
• An alert sent by email to the address registered in your account
• Publication of the latest version on this Privacy Policy page with an updated effective date

Your continued use of the unang88 platform after the effective date of the new version is considered your acceptance of the updated terms. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns or feedback regarding this Privacy Policy or the way we handle your personal information, please contact the unang88 customer service team through the following channels:

• 24/7 live chat in Malay and English — available directly on our platform
• Email at [email protected]

We operate with full customer support around the clock and will respond to your privacy enquiries promptly and respectfully. This Privacy Policy is governed under internationally recognised data protection principles.